CEO Corner: August 2018
Thursday, August 30, 2018
One of EDASC’s popular NextExec sessions this spring focused on Emotional Intelligence and Conflict Resolution. Many different topics figured in to this discussion on individual and group communication, including emotional intelligence, empathy, inclusiveness, giving difficult feedback, and resolving interpersonal conflict. These are all complex topics that deserve more detailed treatment on their own, but they will be presented serially and in summary form here.
Always endeavor to turn conflict into a win/win, a constructive rather than destructive outcome. If only a destructive outcome is possible, conflict should be avoided or at best managed. Sometimes conflict is necessary, sometimes it is to...